Getting Started
Download the manual below to help you learn how to use your Accu-Chek Nano meter.
Accu-Chek Nano Meter User’s Manual (English)
Other categories
Check other FAQ categories by clicking on the below category names.
Download the manual below to help you learn how to use your Accu-Chek Nano meter.
Accu-Chek Nano Meter User’s Manual (English)
Check other FAQ categories by clicking on the below category names.
Choosing the right Comfort Dial setting:
The most comfortable setting of your Accu-Chek FastClix lancing device will depend on a few things:
Start with a low setting, such as penetration depth 2, when using the device for the first time. Dial to a higher setting until the blood volume is right.
Keep in mind, it’s best to always talk with your healthcare professional before deciding if alternate site testing is right for you.
Using your Accu-Chek FastClix lancing device:
This video gives visual instructions on how to set up, load and use the Accu-Chek FastClix lancing device.
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There’s no need to manually code any of our meters. You can discover more detailed information below.
Accu-Chek Guide Me, Accu-Chek Guide, Accu-Chek Guide Link, Accu-Chek Aviva Connect, Accu-Chek Nano and Accu-Chek Compact Plus meters
There’s no need to code any of these meters, so you have fewer steps in testing.
Accu-Chek Aviva meter
The black Accu-Chek Aviva meter does not need to be coded. If you have a silver Accu-Chek Aviva meter, learn more about how to upgrade to a new Accu-Chek Guide Me meter by contacting Accu-Chek Customer Care
Accu-Chek Aviva Expert
These meters come precoded with a black code key that remains in place for the life of the meter. There's no need to manually code the meter.
If you do not have a black code key, please
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This article contains instructions on how to replace your Accu-Chek meter batteries. Look for the name of your product to find the relevant instructions or videos below.
Please note that your data will not be lost when you remove the batteries from your meter.
Table of contents:
Accu-Chek Guide meter
Accu-Chek Guide Meter: Changing the Batteries
Accu-Chek Guide Me meter
Accu-Chek Guide Me - Changing Batteries
Accu-Chek Guide Link meter
Accu-Chek Aviva meter
Accu-Chek Aviva Connect meter
Accu-Chek Nano meter
If you have persistent issues with your batteries or power, please contact Accu-Chek Customer Care for assistance.
Battery ingestion
If you suspect your child has swallowed a battery, seek medical attention immediately – prompt action is critical. Don’t wait for symptoms to develop.
Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death. Batteries, as small parts, are a choking hazard. Keep them away from children under the age of 3 years.
If the battery compartment does not close securely, stop using the product and keep it away from children. Contact Accu-Chek Customer Care.
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Pairing your Accu-Chek meter to the mySugr app allows you to automatically log your blood sugar readings into the app, saving you tons of time.
Follow the steps below to pair your Accu-Chek Guide Me, Accu-Chek Guide or Accu-Chek Aviva Connect meter to the mySugr app:
a. Bluetooth should turn on automatically for Android users at the beginning of the pairing process.
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All information is saved when you change the batteries of any Accu-Chek meter, including the memory, your logbook data, test results, diary information and settings, however you should check that the time and date are correct when you’ve inserted new batteries.
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Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone, or if you live in a state that observes daylight saving time, to reflect the time change.
Table of contents:
How do I turn Bluetooth® off on my Accu-Chek Guide meter
How do I turn Bluetooth® off on my Accu-Chek Guide Me meter
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Whatever type of Accu-Chek meter you have, cleaning and disinfecting are important for good maintenance.
While cleaning is simply removing dirt from the meter, disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
When to clean and disinfect your Accu-Chek Meter:
You should clean and disinfect your meter once a week, or any time blood gets on it. You should also clean your meter before allowing anyone else to handle it.
What to use when cleaning and disinfecting your Accu-Chek Meter:
Super Sani-Cloth® disposable pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
The parts of your Accu-Chek meter you should keep clean:
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them.
You should also wipe down the entire meter surface, including the meter display.
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This article contains information regarding Accu-Chek test reminders and how they function on your meter. Look for the name of your product to find the relevant information below.
Table of contents:
How do Accu-Chek Guide test reminders work?
You can set up to 4 general test Reminders per day to remind you to test. A series of beeps sound and a bell is displayed for reminders set in the meter.
About Guide Me reminders:
About pre-set reminders:
Changing pre-set test reminder times:
How do Accu-Chek Guide Link test reminders work?
You can set up to 4 general test Reminders per day to remind you to test. A series of beeps sound and is displayed for reminders set in the meter.
About Guide Me reminders:
About pre-set reminders:
How do Accu-Chek Aviva test reminders work?
You can set up to 4 test reminders per day. At the set reminder time, the meter will beep every 2 minutes, up to 3 times per reminder.
About Aviva test reminders:
About Aviva meal markers:
How do Accu-Chek Aviva Expert test reminders work?
You can set up to 8 alarm clock reminders per day for tests, injections or other events, as well as automatic reminders after high or low blood glucose results, or after certain meals.
About Aviva Expert test reminders:
How do Accu-Chek Nano test reminders Work ?
Once set, test reminders will beep every 2 minutes up to 3 times.
About Nano test reminders:
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For any airline travel, it’s important that you carry a letter certifying that your blood glucose meter is in compliance with airline regulations. You can download it below.
Always ensure that your meter is set up correctly for travel, such as by turning off Bluetooth and turning on flight mode. For more information, check out this article all about traveling with diabetes.
Download Accu-Chek air travel documentation:
Accu-Chek Guide Me (English)
Accu-Chek Guide (English)
Accu-Chek Aviva and Accu-Chek Nano (English)
Accu-Chek Aviva Connect (English)
Accu-Chek Aviva Expert (English)
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