General Questions

How to Update Your Shipping or Billing Address in the Accu-Chek Online Store
  1. Log into your account by clicking the user icon located at the top of our website.

     

     

  2. Click on "Addresses" in your account menu. From here, you can:

    1. Add a New Address: Follow the prompts to enter and save a new address.
    2. Edit/Delete an Existing Address: Select an address to modify its details or remove it from your account.
    3. Select a Default Address: Choose your preferred address to use as the default for future orders.

     

    Note: If you have an active recurring subscription order, you can update the address used for those orders in the "Subscriptions" section.

     

Other categories

Check other FAQ categories by clicking on the below category names.

General Questions

How to Update Your Credit Card Information in the Accu-Chek Online Store
  1. Log into your account by clicking the user icon located at the top of our website.

     

     

  2. Click on “Payment Methods” in your account menu. From here, you can:

    1. Add a New Card: Follow the prompts to enter and save a new card.
    2. Delete an Existing Card: Select a card to remove it from your account.
    3. Select a Default Payment Method: Choose your preferred card to use as the default payment method for future transactions.

     

Other categories

Check other FAQ categories by clicking on the below category names.

Test Strips

Which test strips work with my Accu-Chek meter?

Use this guide to determine which test strips will work with your Accu-Chek device. Select your device from the list to navigate to the appropriate section.  

Table of contents:

  • Accu-Chek Guide Me
  • Accu-Chek Guide
  • Accu-Chek Guide Link
  • Accu-Chek Aviva
  • Accu-Chek Aviva Connect
  • Accu-Chek Aviva Expert
  • Accu-Chek Nano

Accu-Chek Guide Me, Accu-Chek Guide, and Accu-Chek Guide Link meters

The Guide System meters mentioned above use Accu-Chek Guide test strips.

Accu-Chek Aviva, Accu-Chek Aviva Connect, and Accu-Chek Aviva Expert meters

The Aviva System meters mentioned above use Accu-Chek Aviva Plus test strips.

Accu-Chek Nano meter

The Accu-Chek Nano meter uses Accu-Chek SmartView test strips.

Other categories

Check other FAQ categories by clicking on the below category names.

Test Strips

How should I handle my Accu-Chek Guide test strips?

Explore the different ways you can simply handle Accu-Chek® Guide test strips when removing them from the SmartPack® test strip vial:

  1. Front slide
  2. Side pinch
  3. Pinch and pull
  4. Back slide

Remember to follow all instructions in the package insert (wash and dry hands, do not bend or get dirt on the test strip, and close the cap tightly when finished).

Here are some visual instructions on how to handle Accu-Chek Guide test stips.

How to Handle Accu-Chek Guide Test Strips 

Other categories

Check other FAQ categories by clicking on the below category names.

Prescription Discount Program

Accu-Chek blood glucose testing products

Two simple ways to save on Accu-Chek products.

Get Your Coupon

Accu-Chek blood glucose testing products

Choose Your Way to Save

There are two simple ways to save money at the pharmacy with the Prescription Discount Program. Choose the option that fits your unique needs best.

Simply Start

Get everything you need to start testing your blood sugar. Starting at $49.99. Terms and exclusions apply.1

  • Accu-Chek Guide Me meter (includes Accu-Chek Softclix lancing device)
  • 100ct Accu-Chek Guide test strips
  • 102ct Accu-Chek FastClix lancets or 100ct Accu-Chek Softclix lancets

Simply Refill

Save on refills of your ongoing Accu-Chek supplies.

  • Accu-Chek Guide Me meter – $7.50
  • Accu-Chek Guide meter – $12.50
  • Accu-Chek Guide test strips – $19.99 for the first 50 strips + $10 for each additional 50 strips
  • 102ct Accu-Chek FastClix lancets – $12.50
  • 100ct Accu-Chek Softclix lancets – $12.50
 
1

Step 1: Get Your Coupon

Fill out the form below to generate your coupon.

 
2

Step 2: Get Your Prescription

Call your doctor for prescriptions to Accu-Chek products.

 
3

Step 3: Go to the Pharmacy

Bring your coupon and your prescriptions to get your discounted products.

Sign up and get your coupon

This program is not available with Medicare, Medicaid, Military, or any other government insurance.

This program is not available with Medicare, Medicaid, Military, or any other government insurance.

By submitting this form, I agree that the information I’ve provided above, some of which may be considered sensitive personal information or consumer health data such as any information about health conditions and related diseases, may be used by Roche (and its contracted service providers) to fulfill my request and provide me with information about this request. Roche will not sell or transfer my name or contact information to any third party for its own marketing use. For more information about how we will use and disclose your information please review our privacy policy.

By clicking this box, I further agree that the information I’ve provided above, including any sensitive information or consumer health data, may be used to provide me with information. offers, and marketing materials for health conditions and related diseases, associated treatments, products and services. Roche will not sell or transfer my name or contact information to any third party for its own marketing use. You may opt-out of receiving these communications at anytime by calling 1-800-858-8072 or clicking the unsubscribe link in any email from us.

 

1$49.99 is the combined price when prescriptions are filled for (1) Accu-Chek Guide Me meter, (1) 100 -ct Accu-Chek Guide test strips or (2) 50-ct Accu-Chek Guide test strips, and (1) 102-ct FastClix lancets or (1) 100-ct Softclix lancets. Dispensing an Accu-Chek Guide Meter or different quantities of Accu-Chek Guide test strips or FastClix Lancets or Softclix Lancets will cause a variance in the combined price.

THIS IS A CASH DISCOUNT PROGRAM AND CANNOT BE COMBINED WITH ANY FORM OF HEALTH INSURANCE. Those insured by any government healthcare program, such as Medicare or Medicaid, are NOT eligible for this offer. Some insurers may offer a lower cost option. Accu-Chek Guide test strip And FastClix or Softclix Lancet offers: Discount varies based on quantity of test strips and lancets purchased. Prescriptions for a 30- or 90-day supply of Accu-Chek Guide test strips and FastClix or Softclix lancets are required. Limit 12 vials per refill on test strips; no limit on lancets. Refills cannot be dispensed before 75% of previous days’ supply has elapsed. Accu-Chek Guide Me & Guide discounted meter offer: Accu-Chek Guide Me or Guide meter prescription required to receive one discounted meter every 24 months. Transaction information related to the Accu-Chek Prescription Discount Program coupon will be shared with Roche Diabetes Care, Inc., and any companies working on its behalf. By using this program you certify that you will not seek reimbursement from any government healthcare program or private insurance for these offers, and understand and agree to comply with all program terms and conditions. Program may be changed or discontinued at any time without notice. Only valid in the U.S. at participating pharmacies. Void where prohibited by law. Pharmacist: Input Accu-Chek Prescription Discount Program as primary coverage only. • Submit this claim to DST using BIN 019158. A valid Other Coverage Code (e.g. 1) is required. • For assistance with processing, contact the DST Pharmacist Helpline at 1-844-373-0987.

Accu-Chek Daily Self-Test Diabetes Diary (5 ct.)

Accu-Chek Daily Self-Test Diabetes Diary (5 ct.)

Record your blood sugar checks, medications, and meals.

Accu-Chek Daily Self-Test Diabetes Diary (5 ct.)

Record your blood sugar checks, medications, and meals.

$12.00

Features & Benefits

Testing Diary Features
  1. Jot down blood glucose testing notes The format is simple and easy to follow with space to record glucose levels, insulin dosage, and comments for breakfast, lunch, dinner, and bedtime.
  2. Record up to 15 weeks of activity Provides an easy and functional way of sharing results with your doctor and/or health care team.
  3. Convenient, compact size Easily fits in most carrying cases.
Testing Diary Features

Product Specifications

Refer to your product for the latest information on specifications and restrictions.

5 Self-Test Diary Logbooks

14 weeks of data per book

English
Spanish

3.125 in. x 4.25 in

Connected Products

Test simply and accurately with other applicable Accu-Chek products.

Similar Products

Explore other similar products.

Contact Us

Still need help?

Get your questions answered by an Accu-Chek Customer Care representative. Available via chat and phone 8AM-8PM (ET), Mon-Fri.

Contact Us

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Free Meter Voucher

Get a free Accu-Chek meter!

When you have diabetes, accuracy matters. Choose a platform with results you can trust. Complete the form to get a free Accu-Chek Guide Me or Accu-Chek Guide meter.

Get A Free Meter
strip-guide

When you have diabetes, accuracy matters.

Choose a platform with results you can trust.

The Accu-Chek Guide platform has 10/10 accuracy1 making it the most accurate of the Accu-Chek platforms to date. In an average week, our quality control process tests a combined total of over 60,000 Accu-Chek test strips for consistent accuracy.2

If you're not currently using Accu-Chek products, get a free meter and ask your pharmacist or healthcare provider to help you switch today.

See what Medicare Part B covers for people with diabetes.

Get your free Accu-Chek meter now!

By submitting this form, I agree that the information I’ve provided above, some of which may be considered sensitive personal information or consumer health data such as any information about health conditions and related diseases, may be used by Roche (and its contracted service providers) to fulfill my request and provide me with information about this request. Roche will not sell or transfer my name or contact information to any third party for its own marketing use. For more information about how we will use and disclose your information please review our privacy policy.

By clicking this box, I further agree that the information I’ve provided above, including any sensitive information or consumer health data, may be used to provide me with information. offers, and marketing materials for health conditions and related diseases, associated treatments, products and services. Roche will not sell or transfer my name or contact information to any third party for its own marketing use. You may opt-out of receiving these communications at anytime by calling 1-800-858-8072 or clicking the unsubscribe link in any email from us.

 

110/10 accuracy: 95% of measured glucose results shall fall within ±10 mg/dL of lab reference value for blood glucose concentrations <100 mg/dL and within 10% for blood glucose concentrations >100 mg/dL. (Data on file.)

2Data on file. Based on average weekly strip production of approximately 80M and includes a combination of testing test strips for accuracy and precision standards.