For health professionals

Accu-Chek Guide

Error Codes

"Transfer not allowed" error

Transfer not allowed

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"Transfer Failed" error

Transfer Failed

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"Test Not Allowed" error

Test Not Allowed

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"Target %" error

Explore the "Target %" Guide meter error and what it might mean for your…

"Target % after meal 7 days" error

Target % after meal 7 days

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"Sync Time" error

Explore the "Sync Time" Guide meter error and what it might mean for…

"Results Excluded - Target %" error

Results Excluded - Target %

Learn more about the "Results Excluded" Guide meter error, and what it…

"Results Excluded - Low/high data" error

Results Excluded - Low/high data

Learn more about the "Results Excluded" Guide meter error, and what it…

"Results Excluded - Averages" error

Results Excluded - Averages

Learn more about the "Results Excluded" Guide meter error, and what it…

"Patterns - No data available" error

Patterns - No data available

Explore the "Patterns - No data available" Guide meter error and what…

"Patterns - No active patterns available" error

Patterns - No active patterns available

Explore the "Patterns - No active patterns available" Guide meter error…

"Pairing Failed" error

Pairing Failed

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"Low/High Data" error

Low/High Data

Explore the "Low/High Data" Guide meter error and what it might mean…

"Low BG Data" error

Low BG Data

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"Logbook - Invalid result" error

Logbook - Invalid result

Explore the "Logbook - Invalid result" Guide meter error and what it…

"Logbook - No stored results" error

Logbook - No stored results

Explore the "Logbook - No data available" Guide meter error and what it…

"LO" error

Explore solutions for when your Guide meter displays a "LO" error.

"High BG Data" error

High BG Data

Explore the "High BG Data" Guide meter error and what it might mean for…

"HI" error

Explore solutions for when your Guide meter displays a "HI" error.

"Flight Mode Active - Pairing off" error

Flight Mode Active - Pairing not allowed

Learn more about the "Flight Mode Active" Guide meter error and how it…

"Flight Mode Active - Setting saved" error

Flight Mode Active - Setting saved

Learn more about the "Flight Mode Active" Guide meter error and how it…

"Invalid Date" error

Invalid Date

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"No Connection" error

No Connection

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E-9: Replace Batteries

Explore solutions for when your Guide meter displays an "E-9" error.

E-8: Temperature error

Explore solutions for when your Guide meter displays an "E-8" error.

E-7: Electronic error

Explore solutions for when your Guide meter displays an "E-7" error.

E-6: Drop Applied Early

Explore solutions for when your Guide meter displays an E-6 error.

E-4: Drop too small

Explore solutions for when your Guide meter displays an E-4 error.

E-3: Test error

Explore solutions for when your Guide meter displays an E-3 error.

E-1: Strip error

Explore solutions for when your Guide meter displays an E-1 error.

E-10: Time/Date error

Explore solutions for when your Guide meter displays an "E-10" error.

E-11: Test error

Explore solutions for when your Guide meter displays an "E-11" error.

E-12: High Ascorbate

Explore solutions for when your Guide meter displays an "E-12" error.

E-13: Strip error

Explore solutions for when your Guide meter displays an "E-13" error.

E-14: Electronic error

Explore solutions for when your Guide meter displays an "E-14" error.

"Auto-Send Not Complete" error

Auto-Send Not Complete

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"Average after meal 7 days" error

Average after meal 7 days

Explore the "Average after meal 7 days" Guide meter error and what it…

Battery icon error

Battery icon

Explore solutions for when your Guide meter displays the Battery icon.

Blank display error

Blank Display

Explore solutions for when your Guide meter will not turn on or the display is…

"Connection Lost" error

Connection Lost

Explore solutions for when your Guide meter displays a "Connection Lost…

"Connection Failed" error

Connection Failed

Explore solutions for when your Guide meter displays a "Connection Failed…