Getting Started

Pairing your Accu-Chek meter to the mySugr app allows you to automatically log your blood sugar readings into the app, saving you tons of time. 

Follow the steps below to pair your Accu-Chek Guide Me, Accu-Chek Guide or Accu-Chek Aviva Connect meter to the mySugr app:

  1. If you are using an Apple device, make sure Bluetooth® is turned on.

a. Bluetooth should turn on automatically for Android users at the beginning of the pairing process.

  1. Ensure Location Services are turned on for the mySugr app during the pairing process. (You can turn it back off once you're done. Settings > Apps > mySugr > Location Services.)
  2. Open the mySugr app and go to the “Connections” tab in the bar menu located at the bottom of the screen.
  3. Select your meter — Accu-Chek Guide Me, Accu-Chek Guide or Accu-Chek Aviva Connect — and follow the steps on the screen to activate it.
  4. You'll then receive a message that pairing was successful, meaning your meter is now connected to your mobile device.
  5. You can return to the mySugr home screen by tapping on "My trend" in the tab menu located at the bottom of the screen

Here are some videos to help provide visual instructions on how to pair your meter with the mySugr app.

How to pair your Accu-Chek Guide meter to the mySugr app:

How to Pair Accu-Chek Guide blood glucose meter with mySugr App

How to pair your Accu-Chek Guide Me meter to the mySugr app:

How to Pair Accu-Chek Guide Me blood glucose meter with mySugr App

Choosing the right Comfort Dial setting:

The most comfortable setting of your Accu-Chek FastClix lancing device will depend on a few things:

  1. Whether you're using a fingertip or alternate site.
  2. Your skin type – softer, thinner skin requires a shallower setting than thicker skin.
  3. The required blood sample – the more blood you require, the higher the setting you'll need.

Start with a low setting, such as penetration depth 2, when using the device for the first time. Dial to a higher setting until the blood volume is right.

Keep in mind, it’s best to always talk with your healthcare professional before deciding if alternate site testing is right for you.

Using your Accu-Chek FastClix lancing device:

  1. First, you will need an Accu-Chek FastClix lancet drum and device. Each drum contains 6 pre-set lancets.
  2. Remove the cap from the lancing device.
  3. Insert the drum, white end first, ensuring to push it all the way in.
  4. Do not remove the drum until you’ve used all 6 lancets, as you cannot put it back in once you remove it.
  5. Now place the cap back on your lancing device.
  6. Set the penetration depth by turning the dial to match your individual skin type.
  7. To use the device, simply place the device up against your finger and press the button on top all the way down.
  8. After each test, refresh to a new lancet by pushing the white lever back and forth once.
  9. The number in the display tells you how many lancets you have left to use before you need to replace the drum.

This video gives visual instructions on how to set up, load and use the Accu-Chek FastClix lancing device.

How to use the Accu-Chek FastClix lancing device

Download the manual below to help you learn how to use your Accu-Chek Nano meter.

Accu-Chek Nano Meter User’s Manual (English)

Choosing the right Comfort Dial setting:

The most comfortable setting of your Accu-Chek SoftClix lancing device will depend on a few things:

  1. Whether you're using a fingertip or alternate site.
  2. Your skin type – softer, thinner skin requires a shallower setting than thicker skin.
  3. The required blood sample – the more blood you require, the higher the setting you'll need.

Start with a low setting, such as penetration depth 2, when using the device for the first time. Dial to a higher setting until the blood volume is right.

Keep in mind, it’s best to always talk with your healthcare professional before deciding if alternate site testing is right for you.

Using your Accu-Chek FastClix lancing device:

  1. First, you will need an Accu-Chek Softclix lancet and device.
  2. Remove the cap from the lancing device.
  3. Insert the lancet into the lancet holder at the bottom of the device – push it all the way in until it clicks in place.
  4. Twist and remove the protective cap from the lancet to expose the needle.
  5. Place the cap back onto the lancing device, ensuring that the notch of the cap aligns with the mark on the device.
  6. Set the penetration depth to match your skin type, by turning the dial on the cap.
  7. To use the lancing device, prime it by pressing the plunger all the way down. The release button on the side of the device should turn yellow, indicating that it is ready to use.
  8. Place the device up against your finger firmly, and press the release button to release the lancet.
  9. Be sure to replace the lancet every time you use your device, as they are not reusable and become unsterile after one use.
  10. To remove the used lancet, take off the cap from the lancing device and slide down the ejector over a sharps disposal bin. Then replace the cap.

This video gives visual instructions on how to set up, load and use the Accu-Chek SoftClix lancing device.

Accu-Chek Softclix Lancing Device - Designed to Reduce Pain

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