General Questions
How to Pause or Unpause Your Subscription in the Accu-Chek Online Store
Log into your account by clicking the user icon located at the top of our website.
Click on "Subscriptions" in your account menu and find the subscription that you would like to update.
To pause your subscription, select “Pause” and choose a date for your orders to resume.
To unpause your subscription or adjust your next scheduled order date, select "Change Date" from the additional options menu in the top right corner of your upcoming order.
Note: Changes to your subscription must be made by 11:59 PM ET the day before your next scheduled order date for them to take effect.
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