Question 1

What Accu-Chek products can be used with the Accu-Chek 360° software?

Accepted Answer

The Accu-Chek 360° system is compatible with the following products:

Accu-Chek Guide meter
Accu-Chek Aviva meter
Accu-Chek Aviva Connect meter
Accu-Chek Aviva Expert meter
Accu-Chek Nano meter
Accu-Chek Compact Plus meter
Accu-Chek Spirit Combo and Accu-Chek Spirit insulin pumps
Accu-Chek Smart Pix reader

Question 2

What do I need to run the Accu-Chek 360° system?

Accepted Answer

To run the Accu-Chek 360° system, your computer system must have at least:

IBM® and Intel®-compatible PC; 600 MHz or higher Pentium®-compatible processor
256 MB RAM; 600 MB of available hard drive space
Windows® 7, 8 or 10, Windows® Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003
CD-ROM drive; keyboard and mouse or compatible pointing device; available USB port
Minimum display resolution of 1024 x 768; 16-bit colors

Can I use Accu-Chek 360° software on a Mac?

No, this system requires Windows® 7, 8 or 10, Windows Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003.

Question 3

What do I need to run the Accu-Chek Smart Pix system?

Accepted Answer

Your computer system must have at least:

IBM-compatible PC
Windows® 2000, Windows® XP, Windows® Vista™ or Windows® 7
Microsoft® Internet Explorer, Firefox® or other compatible Web browser
Available USB port
Color printer preferred
Minimum display resolution of 1024 x 768

Can I use the Accu-Chek Smart Pix device reader on a Mac?

This system requires Windows® 2000, Windows XP, Windows Vista™ or Windows 7.

Question 4

Which Accu-Chek products can be used with the Accu-Chek Smart Pix device reader?

Accepted Answer

The Accu-Chek Smart Pix system is compatible with the following products:

Accu-Chek Aviva meter
Accu-Chek Aviva Expert meter
Accu-Chek Nano meter
Accu-Chek Compact Plus meter
Accu-Chek Spirit Combo and Accu-Chek Spirit insulin pumps
Accu-Chek 360° diabetes management system

Question 5

What devices can run the Accu-Chek Connect app?

Accepted Answer

The Accu-Chek Connect app is available for Apple and Android devices. To receive information from the Accu-Chek Guide Me, Accu-Chek Guide, or Aviva Connect meters, the app must be installed on a compatible device.

The Accu-Chek® Connect mobile app is compatible with these devices featuring Bluetooth® technology.

Apple® — iOS 11, iOS 12 and iOS 13

iPhone®5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus and SE, 8, 8 Plus, X, XR, XS, XS Max, 11, 11 Pro, 11 Pro Max

iPad®Air, Air 2, mini 2, mini 3, mini 4

Google® — Android 7.0, 8.0, 9.0, or 10.0

Nexus® 5X, 6, 6P

Pixel®, XL, 3, 3 XL

HTC® — Android 7.0, 8.0, 9.0 or 10.0

One M9

Huawei® — Android 7.0, 8.0, 9.0 or 10.0

Y6 Pro, P9, P9 Plus, P30

LG® — Android 7.0, 8.0, 9.0 or 10.0

Optimus L70

G3, G4, G5, G7 ThinQ, G8 ThinQ

Motorola® — Android 7.0, 8.0, 9.0 or 10.0

Moto® G4

OnePlus® — Android 7.0, 8.0, 9.0 or 10.0

3

Oppo® — Android 7.0, 8.0, 9.0 or 10.0

R17

Samsung® — Android 7.0, 8.0, 9.0 or 10.0

Galaxy S® 9 and S9 Plus

Galaxy S® 8 and S8 Plus

Galaxy S® 7 and S7 Edge

Galaxy S® 6, S6 Edge, S6 Edge+® and S6 Active

Galaxy S® 5, S5 Mini, S5 Sport and S5 Active

Galaxy S® 4, S4 Mini and S4 Active

Galaxy S® III and S III Neo

Galaxy Note® 2, 3, 4, 5, 7,8,9,10 and Edge

Galaxy Alpha®

Galaxy K zoom

Galaxy Core™ 2 and Prime

Galaxy Ace® 4

Galaxy A5® (2016, 2017

Galaxy A3® and A3 2016

Galaxy J1® (2016) and J1 Mini

Galaxy J2

Galaxy J3® (2016

Galaxy J7®

Sony® — Android 7.0, 8.0, 9.0 or 10.0

Xperia Z3

Vodacom® — Android 7.0, 8.0, 9.0 or 10.0

Smart Kicka

Samsung® — Android 7.0, 8.0, 9.0 or 10.0

Galaxy S® 9 and S9 Plus

Galaxy S® 8 and S8 Plus

Galaxy S® 7 and S7 Edge

Galaxy S® 6, S6 Edge, S6 Edge Plus and S6 Active

Galaxy S® 5, S5 Mini, S5 Sport and S5 Active

Galaxy S® 4, S4 Mini and S4 Active

Galaxy S® 3 and S3 Neo

Galaxy S®10 and 10 Plus

Galaxy Note® 2, 3, 4, 5, 7, 8, 9, 10 and Edge

Galaxy Alpha®

Galaxy K Zoom®

Galaxy Core®2 and Prime

Galaxy Ace® 4

Galaxy A5® (2016, 2017)

Galaxy A3® and (2016)

Galaxy A8® and Plus

Galaxy A60®

Galaxy A70®

Galaxy A80®

Galaxy...

What Accu-Chek products can be used with the Accu-Chek 360° software?

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