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Roche SMS program terms and conditions

Last Revision Date: March 9th, 2018

Roche Diabetes Care, Inc. (“Roche”) values the privacy of its consumers. Our collection of personal information in connection with our SMS program is governed by our Privacy Policy, available here: Any phone numbers or other personal information provided to us will be treated in accordance with that policy, except as otherwise expressly stated.

Roche’s SMS program terms and conditions are set forth below. These terms and conditions apply to all Roche commercial SMS messaging programs including Accu-Chek Alerts. Roche is a global research, technology, health, and pharmaceutical company and our SMS campaigns promote products and services related to diabetes. Roche messages are not medical advice and should not be relied upon as a substitute for medical advice from a licensed physician.

Our campaigns include the uses of the following short codes: 60599

To opt in to Accu-Chek Alerts, text JOIN to 60599

Participants will receive no more than 6 SMS messages per month. Messages contain advertising. Consent to receive these recurring messages is not a condition of purchasing any product or service.

Standard message and data rates may apply.

To stop receiving messages, text any of the following to 60599:

  • STOP
  • END
  • QUIT

For help, text HELP to 60599. For further information about this program, call 1-800-858-8072 or email us at

The supported wireless carriers for this campaign include the following:

Alltell, AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, Nextel, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross/Sprocket, Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Celluar), Illinois Valley Cellular, Immix (Keystone Wireless/PC Management), Inland Cellular, iWireless, Mobi PCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, Simmetry, South Canaan/CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Aliant Mobility, Bell Mobility, Fido, MTS Mobility, NorthernTel Mobility, Rogers Wireless, SaskTel Mobility, Télébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile.

T-Mobile is not liable for delayed or undelivered messages.