Sorry, you need to enable JavaScript to visit this website.

Accu-Chek insulin pump limited 4-year warranty

Roche Diabetes Care, Inc. warrants the Accu-Chek Spirit and Accu-Chek Spirit Combo insulin pumps against defects in materials and workmanship for a period of 4 years from the date of purchase. Proof of purchase date may be required. This warranty does not include supplies and accessories, including but not limited to, cartridges, batteries or infusion sets.

During the warranty period, Roche Diabetes Care will repair or replace, in its sole discretion, any insulin pump that does not work properly because of a defect in materials or workmanship. The purchaser's sole and exclusive remedy with respect to the insulin pump shall be repair or replacement. This warranty applies only to new devices. In the event a pump is repaired or replaced, the warranty period will not be extended.

This warranty is valid only if the insulin pump is used in accordance with the user instructions. This warranty will not apply:

  • If damage results from changes or modifications made to the insulin pump by the user or third persons after the date of manufacture;
  • If damage results from service or repairs performed by any person or entity other than Roche Diabetes Care;
  • If damage results from a force majeure or other event beyond the control of Roche Diabetes Care; or
  • If damage results from negligence or improper use, including but not limited to improper storage, physical abuse such as dropping, or otherwise.

This warranty shall be personal to the original purchaser. Any sale, rental or other transfer or use of the insulin pump covered by this warranty to or by a user other than the original purchaser shall cause this warranty to immediately terminate.

This warranty is exclusive of all other warranties, express or implied including without limitation the implied warranty of merchantability or fitness for a particular purpose. In no event shall Roche Diabetes Care or its suppliers or distributors be liable for any incidental, consequential, indirect, special or punitive damages arising from or in any way connected with the purchase or use of the insulin pump.