Technical Data of the Accu-Chek SmartGuide App
Product Name
Accu-Chek SmartGuide app
For more information about the product name, tap Menu > Product Info.
App Type
Application for mobile devices
App Version
For more information about the app version you are using, tap Menu > Product Info.
Supported Operating Systems
The app is only available for specific operating systems. Only use the app if the operating system is supported by the app.
For the latest information on compatible operating systems and their versions, tap
https://tools.accu-chek.com/documents/dms/index.html.
Supported Mobile Devices
You can only download the app if the mobile device supports the iOS or Android version required for operation.
For the latest information on compatible mobile devices, tap
https://tools.accu-chek.com/documents/dms/index.html.
Supported Platforms
Accu-Chek Care: Connects healthcare professionals and people with diabetes seamlessly.
Storage Space
The app saves CGM session and logbook data as long as there is enough storage space on the mobile device. If there is not enough storage space, the app notifies and prevents you from pairing a new sensor.
Data stored by the app on your mobile device is encrypted.
Exchanged Data
The app exchanges the following data with the cloud of Roche Diabetes Care:
- CGM data
- Logbook data
- Error messages
- Maintenance messages
- Warnings
- Reminders
- User settings (for example, target ranges or reminders).
The app can restore the last 6 months of data from the cloud of Roche Diabetes Care when you sign in to the app after installation.
Don't use restored data to make therapy decisions, such as insulin dosing. Only use current data from a connected sensor to make therapy decisions, such as insulin dosing.
Operating Principle
The Accu-Chek SmartGuide app serves as the primary display and receiver of CGM data.
Interfaces
The app has an interface to the following system:
- Mobile device: Requires access to Bluetooth wireless technology.
Special Requirements for Installing the App
- iOS devices require access to the Apple App Store.
- Android devices require access to Google Play.
Maintenance
Download and install app updates (if available). It is recommended to set the app to update automatically.
Check the event log on a regular basis.
Make sure your mobile device has enough free storage space.
Download and install OS updates (if available). For OS updates, follow the instructions of your mobile device. However, before you update your mobile device to a newer OS version, make sure that the app is compatible with the new OS version. If in doubt, check the list of compatible devices https://tools.accu-chek.com/documents/dms/index.html. If you still need assistance, contact customer support.
Default Measuring Ranges and Limits
Ranges and limits | mg/dL | mmol/L |
|---|---|---|
Very high glucose limit | > 250 mg/dL | > 13.9 mmol/L |
High glucose range | > 180 to ≤ 250 mg/dL | > 10.0 to ≤ 13.9 mmol/L |
Target range (low to high) | ≥ 70 to ≤ 180 mg/dL | ≥ 3.9 to ≤ 10.0 mmol/L |
Low glucose range | ≥ 54 to < 70 mg/dL | ≥ 3.0 to < 3.9 mmol/L |
Very low glucose limit | < 54 mg/dL | < 3.0 mmol/L |
All ranges and limits are configurable, except for the Very low glucose limit.
To change the glucose alarm limits, go to Menu > Glucose Alarms.
To change the target range values, go to Menu > Target Range.
The measuring range of the system is 40 mg/dL to 400 mg/dL (2.2 mmol/L to 22.2 mmol/L).