Access Protection

Protect your app data from unknown access or misuse. Use the security functions available on your mobile device or in the OS, for example, password protection.

All of your diabetes data is also encrypted and secured in your Accu-Chek Account in the cloud of Roche Diabetes Care.

Anyone with access to the app can enter calibration values for your sensor and manipulate the logbook or app settings. Incorrect calibration values can negatively affect the accuracy of the sensor.

Protect the app against third-party access. Allow access only to trusted caregivers.

Keep your Accu-Chek Account information private. Don't share your account with others unless they are your caregivers.

If you switch mobile devices, or stop using your mobile device for another reason, sign out of your Accu-Chek Account.

If you need to lend your mobile device to a person other than your trusted caregiver, sign out of your Accu-Chek Account. However, try to avoid such situations. If you sign out, you will stop receiving alarms, notifications, and data from your sensor. For more information, see section Signing Out.

Protect your mobile device from changes to your apps and OS. Make sure that a password is required for installations from the app store (for example, App Store or Google Play).

For information on changing the password settings of your Apple or Google account, see the instructions for your download platform.

To change password settings for your Accu-Chek Account, go to Menu > Account > Manage Account.