Prerequisites for Using the App
Required Supplies
- You need an Accu-Chek SmartGuide device consisting of an applicator and a sensor.
Take particular note of all safety information in the package insert provided with the device. - You need a mobile device with an iOS or Android OS to run the app.
For more information on compatible mobile devices, tap
https://tools.accu-chek.com/documents/dms/index.html.
Required Accounts
- You need an Apple ID to download the app on iOS devices.
- You need a Google account to download the app on Android devices.
- You need an Accu-Chek Account to set up the app.
- You need a personal email address to create an Accu-Chek Account.
System Requirements
You may only use the app if the system requirements are met. Tap https://tools.accu-chek.com/documents/dms/index.html to see the system requirements.
Before you update your mobile device to a newer OS version, make sure that the app is compatible with the new OS version. If in doubt, check the list of compatible devices: https://tools.accu-chek.com/documents/dms/index.html. If you still need assistance, contact customer support.