Customer Support

If you encounter problems, have questions, or need more information about the Accu-Chek SmartGuide app or device, contact customer support. In the app, go to Menu > Contact Us.

For a patient/user/third party in the European Union and in countries with identical regulatory regime; if, during the use of this device or as a result of its use, a serious incident has occurred, please report it to the manufacturer and to your national authority.

If you would like a printed version of this User’s Manual, contact customer support. The printed version is free of charge and will be sent to you within a few days.

Download the User's Manual while connected to the Internet and save it to your mobile device for situations without an internet connection. This User's Manual is available to download from
https://tools.accu-chek.com/documents/dms/index.html.^*

The package insert is available to download from
https://tools.accu-chek.com/documents/dms/index.html.^*