Error Messages

Your device is jailbroken. For security and privacy reasons, you can't use the app on this phone.

Your device is rooted. For security and privacy reasons, you can't use the app on this phone.

Please remove your used CGM sensor. Apply a new sensor and tap Pair New Sensor.

The app may have been modified. For security and privacy reasons, please delete the app and reinstall it from the app store.

Please close and reopen the app. If the error persists, contact customer support.