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Diabetes Assistant® program technical support

Important notice: The Diabetes Assistant® program will no longer be available after August 31, 2013. Please consider switching to one of our other diabetes management tools.

If you are having trouble using the Diabetes Assistant program, complete the information below to receive troubleshooting steps via e-mail. Click Yes or No to each of the three problems outlined below




We will use your e-mail address and phone number only to respond to your question or to get more information about the problem. Your troubleshooting contact information is private and will not be released for any other use. If you need immediate assistance, contact the ACCU-CHEK® Customer Care Service Center at 1-800-858-8072.