Questions about the ACCU-CHEK Combo system? Find out if it might be right for you.

When will the ACCU-CHEK® Combo system be available?

The ACCU-CHEK Combo system is approved and available to help you enjoy insulin delivery that's quick, easy and discreet.

How do I get started with an insulin pump?

First, discuss insulin pump therapy with your healthcare professional. Then request your free information kit about the ACCU-CHEK Combo system.

Once you and your doctor have agreed that insulin therapy is right for you, the Roche Health Solutions Inc. team will be available to answer your questions and even verify your insurance coverage, to ensure that you pay the lowest out-of-pocket costs possible. After that, our dedicated pump support representatives will work with you and your healthcare team to provide the pump, training, and ongoing support you need to carry out your prescribed treatment.

Are insulin pumps covered by insurance?

Many insurance companies cover all or part of the cost of an insulin pump. The Roche Health Solutions Inc. team will work directly with your insurance provider to make sure you get the maximum coverage available.

Where can I find out more about the meter and pump?

Visit the ACCU-CHEK insulin pumps product site for more details about the ACCU-CHEK Spirit Combo insulin pump, ACCU-CHEK Aviva Combo blood glucose meter, and the Bluetooth® technology that connects them.

Who can I talk to about the new system—or anything else?

Please call 1-866-382-2355 Monday through Friday, 8 a.m. - 8 p.m. ET to find out more about getting started on the path to pumping with the ACCU-CHEK Combo system, or about switching from another insulin pump. Once you start pumping, call us for pump support at 1-800-688-4578. We're available 24 hours a day, 7 days a week.

Is it easy to upgrade from my current pump?

Right now, you can trade in your current pump and save $2,000 when you upgrade to the new ACCU-CHEK Combo system.* Find out more about the ACCU-CHEK Combo upgrade offer.

*Your eligibility for a credit up to $2,000 will be confirmed after a review of your health insurance information. Program is for direct purchase only. Credits are applied to your Roche Health Solutions account. You are not eligible to receive this offer if you are covered by any government healthcare program, including but not limited to Medicare and Medicaid, or if you live in Massachusetts or where otherwise prohibited by law. Offer subject to change or discontinuation at any time without prior notice. Other exclusions and restrictions apply. For complete details about this program, please contact a pump sales coordinator at 1-866-703-3476.

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