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Meter accuracy

Find out how Roche Diabetes Care, the maker of Accu-Chek products, ensures accurate blood glucose results—and why it's so important. Learn more.

Scheduled delivery service

Get blood glucose monitoring and insulin pump supplies delivered right to your door. Find out more.

Sharps disposal

Find out how to safely dispose of used lancets and other sharp diabetes supplies. Learn more.

Pump warranty

Get information about your 4-year limited insulin pump warranty. See details.

 

Frequently Asked Questions

Meter-pump communication

The Accu-Chek Combo system complies with specific absorption rate (SAR) limits in the U.S. and Canada to eliminate any health hazards. The SAR limit for mobile phones and devices of this type is 1.6 W/kg.1 The average SAR level of exposure from the Accu-Chek Spirit Combo insulin pump is 0.00089 W/kg.

1Federal Communications Commission. Radio Frequency Safety. Available at: www.fcc.gov/oet/rfsafety/sar.html. Accessed February 18, 2016.

Meter care and batteries

The meter's warranty provides against defects in materials and workmanship for 4 years from the date of purchase. If your meter malfunctions due to negligence, or if it is lost or stolen, you will have the opportunity to purchase a new meter. You can easily pair a new replacement meter with your pump.

Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.

Getting started

No. You should never use your insulin pump near electromagnetic fields such as x-ray, computer tomography or MRI. Disconnect and remove your pump and leave it outside these areas.

You can configure the Accu-Chek Spirit Combo insulin pump manually or by using Accu-Chek 360° insulin pump configuration software.

The system is compatible with the Accu-Chek Connect online portal, Accu-Chek 360° diabetes management system and Accu-Chek Smart Pix device reader.

General questions

Roche goes above and beyond to deliver safe, accurate and dependable products.

  • For every lot of Accu-Chek test strips, containing millions of strips, at least one out of every 128 vials is tested for consistency of performance
  • Vials representative of the entire lot are tested a second time, with blood at a variety of glucose levels, to reflect a real-world environment
  • To ensure all strips we release to the market meet our high quality standards, investigation and additional testing are performed should a test strip show a reading outside specific ranges

Find out more on our Meter Accuracy page.

Rest assured, Accu-Chek products are still covered by Medicare Part B.1 To preserve your choice and ensure you're not switched to a low-quality product, ask your healthcare provider to always write a branded prescription for Accu-Chek test strips. Click here for more details.

1Coverage may vary based on your condition and other factors.

Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result.

If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result:

  • If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result.
  • If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.

Test strips, coding and control tests

This meter uses Accu-Chek Aviva Plus test strips.

Using test strips that are expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips that are not expired. The expiration date is printed on every vial of test strips.

Care and batteries

The Accu-Chek Spirit Combo insulin pump can withstand brief accidental water contact such as rain, water splashes or accidental immersion. Before taking a bath or going into a whirlpool, shower or swimming pool, you should disconnect and remove your pump. Your Accu-Chek Aviva Combo meter is not waterproof and must be kept dry at all times.

Checking blood sugar

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Accu-Chek Combo system

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

METER DISPLAY

Full-color backlit LCD

METER

Accu-Chek Aviva Combo

INSULIN PUMP

Accu-Chek Spirit Combo

TEST STRIP

Accu-Chek Aviva Plus

LANCING DEVICE

Accu-Chek FastClix

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Bolus advice function calculates insulin based on current blood glucose and expected carb intake, and accounts for active insulin to reduce the risk of "bolus stacking" and low blood glucose
  • Programmable reminders help you take appropriate actions when needed
  • Full-color, on-screen graphs of blood glucose and insulin show progress
  • No coding, for fewer steps in testing
  • Large insulin cartridge holds up to 315 units of insulin, which maximizes convenience as daily insulin needs change
  • Accu-Chek FastClix lancing device has been proven least painful and overall easiest to use1
Additional specifications
Communication range:

Approximately 6.5 feet

Meter display:

Full-color, backlit LCD

Sample size:

0.6 microliter

Test time:

5 seconds

Meter power supply:

3 standard AAA batteries

Pump power supply:

1 AA alkaline, lithium or rechargeable NiMH battery

Memory capacity:

1,000 records

Meter dimensions:

3.7" x 2.1" x 1"

Meter weight:

Approximately 3.6 oz with batteries

Pump dimensions:

3.2" x 2.2" x 0.8"

Pump weight:

Approximately 3.9 oz with full cartridge, batteries and infusion set

Data transfer:

Bluetooth®; Infrared (IR) window

Safety features:

Alert system includes beeps, information on the display and vibrations; dual microprocessors; occlusion detection

1Ranked first most often versus leading competitors. Data on file.
The Bluetooth® word mark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

DISPLAY

Full-color backlit LCD

RESULTS

5 seconds

SIZE

3.1" x 1.8" x 0.8"

BATTERY TYPE

3 AAA

INSULIN PUMP

Accu-Chek Spirit Combo

TEST STRIP

Accu-Chek Aviva Plus

LANCING DEVICE

Accu-Chek FastClix

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Bolus advice function calculates insulin based on current blood glucose and expected carb intake, and accounts for active insulin to reduce the risk of "bolus stacking" and low blood glucose
  • Programmable reminders help you take appropriate actions when needed
  • Full-color, on-screen graphs of blood glucose and insulin show progress
  • Easy-to-handle, quick-fill test strip makes sampling easier
  • No coding, for fewer steps in testing
  • Uses Accu-Chek Aviva Plus test strips, which offer advanced accuracy
  • Accu-Chek FastClix lancing device has been proven least painful and overall easiest to use1
Additional specifications
Communication range:

Approximately 6.5 feet

Display:

Full-color, backlit LCD

Sample size:

0.6 microliter

Test time:

5 seconds

Power supply:

3 standard AAA batteries

Memory capacity:

1,000 records

Dimensions:

3.7" x 2.1" x 1"

Weight:

Approximately 3.6 oz with batteries

Data transfer:

Bluetooth®; Infrared (IR) window

Additional features:

Auto power on when test strip inserted; Auto power off after 2 minutes

The Bluetooth® word mark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

CARTRIDGE SIZE

315 units

SIZE

3.2" x 2.2" x 0.8"

BATTERY TYPE

AA

COMPATIBLE METER

Accu-Chek Aviva Combo

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Flexibility in bolus types and basal rates—basal rates as low as 0.05 units per hour, in increments as precise as 0.01 units
  • Bolus delivery and pump settings can be fully controlled by the meter
  • Occlusion detection alerts to a blockage in the infusion set so action can be taken to avoid high blood sugars
  • Large cartridge holds up to 315 units of insulin, which maximizes convenience as daily insulin needs change
  • A choice of infusion sets with varying tubing lengths and cannula insertion angles—or use any luer-lock infusion set
  • Bolus delivery completed, even if the meter and pump are no longer in communication range—ideal for children
Additional specifications
Communication range:

Approximately 6.5 feet

Cartridge size:

315 units

Basal rates:

24 hourly rates; Minimum.05 unit/hour; Maximum 25 units/hour; Increments of .01 up to 1.0 unit/hour, .05 up to 10.0 units/hour, .1 up to 25.0 units/hour

Temporary basal rates:

Adjustable in 10% increments in 15-minute intervals

Bolus insulin:

Maximum 25 units

Bolus types:

Quick, standard, extended and multiwave

Infusion sets:

Any Accu-Chek infusion set or infusion set with a luer-lock connector

Power supply:

1 AA alkaline, lithium or rechargeable NiMH battery

Battery life:

With typical usage: alkaline 15 to 30 days; lithium 25 to 50 days; NiMH 10 to 20 days

Dimensions:

3.2" x 2.2" x 0.8"

Weight:

Approximately 3.9 oz with full cartridge, batteries and infusion set

Data transfer:

Bluetooth®; Infrared (IR) window

Safety features:

Alert system includes beeps, information on the display and vibrations; dual microprocessors; occlusion detection