Sorry, you need to enable JavaScript to visit this website.

Meter accuracy

Find out how Roche Diabetes Care, the maker of Accu-Chek products, ensures accurate blood glucose results—and why it's so important. Learn more.

Scheduled delivery service

Get blood glucose monitoring and insulin pump supplies delivered right to your door. Find out more.

Sharps disposal

Find out how to safely dispose of used lancets and other sharp diabetes supplies. Learn more.

Pump warranty

Get information about your 4-year limited insulin pump warranty. See details.

 

Frequently Asked Questions

Insulin calculation and special features

The Accu-Chek Bolus Advisor is a prescription insulin calculator built into the Accu-Chek Connect app. The system must be configured by a healthcare professional to include the user's insulin-to-carbohydrate ratio or recommended mealtime insulin doses. Once set up, the advisor provides personalized dosing advice based on the user's current blood glucose level and other factors.

The bolus calculator will provide a specific number of insulin units to deliver based on your blood glucose value, carb intake and predefined settings such as your insulin-to-carb ratio.

General questions

Roche goes above and beyond to deliver safe, accurate and dependable products.

  • For every lot of Accu-Chek test strips, containing millions of strips, at least one out of every 128 vials is tested for consistency of performance
  • Vials representative of the entire lot are tested a second time, with blood at a variety of glucose levels, to reflect a real-world environment
  • To ensure all strips we release to the market meet our high quality standards, investigation and additional testing are performed should a test strip show a reading outside specific ranges

Find out more on our Meter Accuracy page.

Test strips, coding and control tests

A control test using your meter's specific control solution ensures that you are performing tests correctly and receiving accurate results.

Testing with control solution is much like a blood sugar check, except you fill the window on the test strip with a drop of control solution instead of blood.

Run a control test:

  • Before using your meter for the first time
  • When you open a new vial of test strips
  • If you leave the cap off the vial of test strips
  • If you drop the meter
  • Whenever your result does not agree with the way you feel
  • Whenever you want to verify the way you are performing your blood sugar checks
  • If you have repeated a test, and the blood sugar result is still lower or higher than expected
  • When you want to check the performance of the meter or test strips

Meter-pump communication

No. Your Accu-Chek Spirit Combo insulin pump will be paired with your Accu-Chek Aviva Combo meter, and only those two devices will be able to communicate with one another. As a security measure, it's also not possible to pair more than one Accu-Chek Aviva Combo meter with your insulin pump.

These components use a globally approved communication standard called Bluetooth® wireless technology. This allows intelligent electronic devices to communicate with each other over short-range wireless links while maintaining high levels of security.

When a warning is sent to the pump display, the pump will alert you by vibrating and emitting an acoustic signal. The warning will also be displayed on the Accu-Chek Aviva Combo meter, so you don't have to access the pump to see the warning and take appropriate action.

Approximately 6.5 feet.

Meter care and batteries

The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.

Accu-Chek Spirit Combo insulin pump is designed for a single AA battery (LR6 1.5 V AA alkaline, FR6 1.5 V AA lithium or 1.2 V rechargeable NiMH HR6 AA). You must select the correct battery type in the insulin pump setup when you replace your battery. Do NOT use carbon-zinc, nickel-cadmium (NiCd) or super heavy duty batteries.

Battery life depends on pump use, including daily insulin requirements, frequency of delivery and backlight usage.

Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.

Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.

Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.

Special features

VIEW ALL FAQs
Still can't find what you need?

We want your feedback!

GO

Accu-Chek Combo system

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

METER DISPLAY

Full-color backlit LCD

METER

Accu-Chek Aviva Combo

INSULIN PUMP

Accu-Chek Spirit Combo

TEST STRIP

Accu-Chek Aviva Plus

LANCING DEVICE

Accu-Chek FastClix

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Bolus advice function calculates insulin based on current blood glucose and expected carb intake, and accounts for active insulin to reduce the risk of "bolus stacking" and low blood glucose
  • Programmable reminders help you take appropriate actions when needed
  • Full-color, on-screen graphs of blood glucose and insulin show progress
  • No coding, for fewer steps in testing
  • Large insulin cartridge holds up to 315 units of insulin, which maximizes convenience as daily insulin needs change
  • Accu-Chek FastClix lancing device has been proven least painful and overall easiest to use1
Additional specifications
Communication range:

Approximately 6.5 feet

Meter display:

Full-color, backlit LCD

Sample size:

0.6 microliter

Test time:

5 seconds

Meter power supply:

3 standard AAA batteries

Pump power supply:

1 AA alkaline, lithium or rechargeable NiMH battery

Memory capacity:

1,000 records

Meter dimensions:

3.7" x 2.1" x 1"

Meter weight:

Approximately 3.6 oz with batteries

Pump dimensions:

3.2" x 2.2" x 0.8"

Pump weight:

Approximately 3.9 oz with full cartridge, batteries and infusion set

Data transfer:

Bluetooth®; Infrared (IR) window

Safety features:

Alert system includes beeps, information on the display and vibrations; dual microprocessors; occlusion detection

1Ranked first most often versus leading competitors. Data on file.
The Bluetooth® word mark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

DISPLAY

Full-color backlit LCD

RESULTS

5 seconds

SIZE

3.1" x 1.8" x 0.8"

BATTERY TYPE

3 AAA

INSULIN PUMP

Accu-Chek Spirit Combo

TEST STRIP

Accu-Chek Aviva Plus

LANCING DEVICE

Accu-Chek FastClix

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Bolus advice function calculates insulin based on current blood glucose and expected carb intake, and accounts for active insulin to reduce the risk of "bolus stacking" and low blood glucose
  • Programmable reminders help you take appropriate actions when needed
  • Full-color, on-screen graphs of blood glucose and insulin show progress
  • Easy-to-handle, quick-fill test strip makes sampling easier
  • No coding, for fewer steps in testing
  • Uses Accu-Chek Aviva Plus test strips, which offer advanced accuracy
  • Accu-Chek FastClix lancing device has been proven least painful and overall easiest to use1
Additional specifications
Communication range:

Approximately 6.5 feet

Display:

Full-color, backlit LCD

Sample size:

0.6 microliter

Test time:

5 seconds

Power supply:

3 standard AAA batteries

Memory capacity:

1,000 records

Dimensions:

3.7" x 2.1" x 1"

Weight:

Approximately 3.6 oz with batteries

Data transfer:

Bluetooth®; Infrared (IR) window

Additional features:

Auto power on when test strip inserted; Auto power off after 2 minutes

1Ranked first most often versus leading competitors. Data on file.
The Bluetooth® word mark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.

WIRELESS TECHNOLOGY

<em>Bluetooth</em><sup>®</sup>

CARTRIDGE SIZE

315 units

SIZE

3.2" x 2.2" x 0.8"

BATTERY TYPE

AA

COMPATIBLE METER

Accu-Chek Aviva Combo

Benefits and features
  • Bluetooth® 2-way wireless communication—see pump screens and control the pump with your meter
  • Flexibility in bolus types and basal rates—basal rates as low as 0.05 units per hour, in increments as precise as 0.01 units
  • Bolus delivery and pump settings can be fully controlled by the meter
  • Occlusion detection alerts to a blockage in the infusion set so action can be taken to avoid high blood sugars
  • Large cartridge holds up to 315 units of insulin, which maximizes convenience as daily insulin needs change
  • A choice of infusion sets with varying tubing lengths and cannula insertion angles—or use any luer-lock infusion set
  • Bolus delivery completed, even if the meter and pump are no longer in communication range—ideal for children
Additional specifications
Communication range:

Approximately 6.5 feet

Cartridge size:

315 units

Basal rates:

24 hourly rates; Minimum.05 unit/hour; Maximum 25 units/hour; Increments of .01 up to 1.0 unit/hour, .05 up to 10.0 units/hour, .1 up to 25.0 units/hour

Temporary basal rates:

Adjustable in 10% increments in 15-minute intervals

Bolus insulin:

Maximum 25 units

Bolus types:

Quick, standard, extended and multiwave

Infusion sets:

Any Accu-Chek infusion set or infusion set with a luer-lock connector

Power supply:

1 AA alkaline, lithium or rechargeable NiMH battery

Battery life:

With typical usage: alkaline 15 to 30 days; lithium 25 to 50 days; NiMH 10 to 20 days

Dimensions:

3.2" x 2.2" x 0.8"

Weight:

Approximately 3.9 oz with full cartridge, batteries and infusion set

Data transfer:

Bluetooth®; Infrared (IR) window

Safety features:

Alert system includes beeps, information on the display and vibrations; dual microprocessors; occlusion detection

The Bluetooth® word mark and logo are registered trademarks and are owned by the Bluetooth SIG, Inc.