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Frequently Asked Questions

General questions

Accu-Chek infusion sets offer a luer-lock connection that meets international standards and is widely used in medical engineering. Our sets fit on all Accu-Chek insulin pumps as well as on all other pumps that use the same standard.

Many people find that they can continue to wear the pump for most of their day-to-day activities. However, Accu-Chek infusion sets are easy to disconnect any time you need to remove your pump for sports or swimming. 

Health and comfort

Roche is careful to use hypoallergenic materials. That's why our infusion sets are latex- and PVC-free, and glues and solvents are used as little as possible. Our adhesive tape is also specially designed to allow the skin underneath it to breathe. However, allergic reactions can never fully be ruled out. Sometimes they develop suddenly, even if you have used the same product for years. If an allergic reaction should occur, ask your physician about products that can help you continue therapy comfortably.

Water sports and sweating can affect the infusion set's adhesive pad. Try using an adhesive patch designed to stand up to moisture, such as Tegaderm™ or Opsite™ IV3000™, to make your site more secure.

You can also try the "sandwich" technique:

  • Cleanse the skin using an adhesive wipe and allow to dry
  • Apply a sterile dressing
  • Insert the set into the dressing
  • Cover the set with another sterile dressing to sandwich the infusion set

Pain at the infusion site may be a sign that you are using a set which does not penetrate at the right depth for you—this can be especially true for children or slender users. If you're using a 90° insertion set, talk to your healthcare professional about the possibility of switching to a different needle or cannula length.

In order to help avoid infection, we recommend that sites be changed at least every 72 hours for soft cannula sets. It is important to always test your blood glucose level 1 to 3 hours after inserting a new set, to make sure that it's functioning properly.

While you may feel an occasional pinch when inserting the set, many people find inserting infusion sets more comfortable than injections. Once the set is under the skin, it can be so comfortable that people forget they're wearing it.

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Accu-Chek Tender infusion set

Item Description

The soft, flexible Accu-Chek Tender infusion set allows you to adjust the insertion angle to your body type and site. Diagonal insertion helps avoid contact with muscle and truly adapts to every movement. 

Product Manuals

ANGLE

20° to 45°

MATERIAL

Soft Teflon®

CANNULAS

13 and 17 mm

TUBING

24", 31" and 43"

Benefits and features
  • Variable insertion angle for optimal site-specific placement depth
  • Multiple cannula lengths for optimal fit with body type and infusion site
  • Flexible cannula for round-the-clock comfort
  • Window in base unit for viewing infusion site
  • Controlled, two-handed manual insertion
  • Comfortable, hypoallergenic self-adhesive stays firmly in place
  • Low-profile head set is almost invisible under clothing
  • Simple disconnection at site without excess tubing
  • Corrugated head set connector is easy to feel and hold
  • Audible click indicates that the connection is firm
Additional specifications
Insertion angle:

20° to 45°

Material:

Soft, PVC- and latex-free Teflon®

Cannula lengths:

13 and 17 mm

Needle thickness:

27-gauge insertion needle; 25-gauge cannula

Tubing lengths:

24, 31 and 43 inches

Connectors:

At-site connector; luer-lock connection to insulin pump

Teflon is a registered trademark of E.I. du Pont de Nemours and Company.