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FAQ Listing

Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
To replace the batteries: Open the battery door on the back of the meter by pushing the tab in the direction of the arrow and pulling the door up. Remove the old batteries. Slide the new batteries under the black tabs with the (+) side facing up. Put the battery door back in place and snap it closed.
Don't worry—your information will be saved when you change the batteries.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Seek medical attention immediately. Prompt action is critical. Don’t wait for symptoms to develop. Battery ingestion or insertion into the body may cause chemical burns, perforation of soft tissues, and death.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Don't worry—your information will be saved when you change the batteries.
To replace the batteries: Open the battery door on the back of the meter by pushing the tab in the direction of the arrow and pulling the door up. Release the old batteries by pressing the indicated button. Remove the old batteries. Slide the new batteries under the black tabs and indicated button, with + side facing up. Replace the battery door and snap it closed.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used.
No. All test results, diary information, and settings are saved in the meter memory when the batteries are replaced.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Under normal use conditions, expected battery life for a stand-alone meter is approximately 6 months or 500 blood glucose tests, whichever comes first. Rechargeable batteries may be used, but they may result in reduced battery life.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
The meter's full-color display provides instructions for dealing with most challenges you might come across. You can also download the Owner's Booklet for your meter.
The meter uses 3 standard AAA batteries, preferably alkaline. Rechargeable batteries can also be used. Accu-Chek Spirit Combo insulin pump is designed for a single AA battery (LR6 1.5 V AA alkaline, FR6 1.5 V AA lithium or 1.2 V rechargeable NiMH HR6 AA). You must select the correct battery type in the insulin pump setup when you replace your battery. Do NOT use carbon-zinc, nickel-cadmium (NiCd) or super heavy duty batteries. Battery life depends on pump use, including daily insulin requirements, frequency of delivery and backlight usage.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Browse your meter's Screen Messages or download the Owner's Booklet on the meter support page.
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to your time zone. To change the time: With the meter off, press S to enter the set mode. When the beeper symbol is displayed with your current selection flashing, press S twice to reach the year with the last two numbers of the year flashing. Press M to change the year. Press S to set your selection. The 12-hour or 24-hour time format appears. Press M to change the time format. Press S to set your selection. The hour flashes. Press M to change the hour. If you select the 12-hour time format, continue to press M to select a.m. or p.m. Press S to set your selection. Repeat this process until the minutes, month and day are set. Once you set the correct time and date, press the test (on/off) button to turn the meter off.
Your batteries should last for approximately 1,000 tests.
The meter uses 2 standard AAA batteries.
When the batteries are changed, no memory is lost. Time and date will also be retained if the batteries are replaced within 2 minutes.
You may use rechargeable batteries. However, rechargeable batteries normally provide slightly lower power, so they may not provide as many tests per charge, and you may not be guaranteed a full 50 tests remaining when the battery icon appears.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Browse your meter's Screen Messages or download the Owner's Booklet on the meter support page.
Visit the video page to watch the Setting Time and Date video. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode. Press and hold the On/Off button again until "set-up" appears in the display. Press and release the arrows to decrease or increase the hour. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
The meter uses one 3-volt lithium coin cell battery (type CR 2032) found in many stores.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Browse your meter's Screen Messages or download the Owner's Booklet on the meter support page. 
Visit the video page to watch the Setting Time and Date video. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode. Press and hold the On/Off button again until "set-up" appears in the display. Press and release the arrows to decrease or increase the hour. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
No. All test results, diary information, and settings are saved in the meter memory when the batteries are replaced.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Download the Owner's Booklet for your meter.
Visit the video page to watch the Setting Up and Using the Accu-Chek Aviva Connect Meter video. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Clean and disinfect your meter once a week, or any time blood gets on the meter. You should also clean the meter before allowing anyone else to handle it.
Cleaning is simply removing dirt from the meter, while disinfecting refers to removing as much of the disease-causing microorganisms and other germs as possible.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: From the main menu, select Settings and press the enter key. Select Time/Date and press the enter key. Select the Time entry field and press the enter key. Set the Hour and press the enter key. Set the Minutes and press the enter key. If Time Format is 12 hr, select am or pm and press the enter key. To save the changes and return to the Settings Menu screen, select Save. Changing the date is a similar process. Simply select the Date entry field in step 3 and set the day, month and year.