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FAQ Listing

The backup and restore functionality built into the Accu-Chek 360° diabetes management system is designed to restore data back to the same computer with the same installation of Windows that the Accu-Chek 360° software was installed on. We recommend you use the export functionality for disaster recovery as you can import the data to a different computer or new installation of Windows. Please remember to store your exported data file to a safe location. If you have previously used the backup feature and need assistance with restoring your data, please contact Accu-Chek Software Support at 1-800-628-3346.
A USB cable to connect the reader to your computer is included with the CD package. You can buy a replacement or extra cable, if you need it.
The Accu-Chek 360° system automatically detects your Accu-Chek blood glucose meter or insulin pump when it is placed near the reader. With just 1 click, you can download results to your computer.
Yes. The system lets you choose from 12 languages—English, French, German, Spanish, Dutch, Italian, Polish, Portuguese, Swedish, Turkish, Norwegian and Danish.
This system requires Windows® 7, 8 or 10, Windows Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003.
The Accu-Chek 360° system is compatible with: Accu-Chek Guide blood glucose meter Accu-Chek Nano blood glucose meter Accu-Chek Aviva blood glucose meter Accu-Chek Aviva Connect blood glucose meter Accu-Chek Aviva Expert blood glucose meter Accu-Chek Compact Plus blood glucose meter Accu-Chek Spirit Combo and Accu-Chek Spirit insulin pumps Accu-Chek Smart Pix reader
You can print out reports showing precisely what your healthcare team wants to know. Or you can send them updates via fax or e-mail. The Accu-Chek 360° system conforms to you and your healthcare team's needs.
A USB cable to connect the reader to your computer is included with the CD package. You can buy a replacement or extra cable, if you need it.
In addition to blood glucose results and insulin doses, you can track lab test results such as cholesterol, kidney screenings and A1C, plus blood pressure, medications, weight, food and activity, upcoming appointments and more. Include as much—or as little—information as you want in your reports. The Accu-Chek 360° system is designed to give you a complete view of key health indicators you define.
Your computer system must have at least: IBM® and Intel®-compatible PC; 600 MHz or higher Pentium®-compatible processor 256 MB RAM; 600 MB of available hard drive space Windows® 7, 8 or 10, Windows Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003 CD-ROM drive; keyboard and mouse or compatible pointing device; available USB port Minimum display resolution of 1024 x 768; 16-bit colors