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FAQ Listing

Your batteries should last for approximately 1,000 tests.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
You may use rechargeable batteries. However, rechargeable batteries normally provide slightly lower power, so they may not provide as many tests per charge, and you may not be guaranteed a full 50 tests remaining when the battery icon appears.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Browse your meter's Screen Messages or download the Owner's Booklet on the meter support page.
A control test using your meter's specific control solution ensures that you are performing tests correctly and receiving accurate results. Testing with control solution is much like a blood sugar check, except you fill the window on the test strip with a drop of control solution instead of blood. Run a control test: Before using your meter for the first time When you open a new vial of test strips If you leave the cap off the vial of test strips If you drop the meter Whenever your result does not agree with the way you feel Whenever you want to check the way you are performing your blood sugar checks If you have repeated a test, and the blood sugar result is still lower or higher than expected When you want to check the performance of the meter or test strips
This meter uses Accu-Chek Aviva Plus test strips.
Yes. The second step in the setup mode allows you to adjust the brightness by pressing the S button. Choose 1 of 3 brightness levels with the M button.
Yes. Just follow these steps to back up your data and then restore it to the new app. Open the Accu-Chek 360° app and e-mail a copy of your data to your own e-mail address. Select Settings. Select Data Sharing. Select Backup. Select E-mail for backup. Enter your e-mail address. Select Send. Delete the Accu-Chek 360° diabetes management app from your device. Download the Accu-Chek Connect app from Google Play. Open the e-mail you received on your mobile device. Open the attached file with the Accu-Chek Connect app to import your data. Note: If you save/e-mail your data during a structured test, the test data will be saved but the structured test will be inactive and cannot be restarted. It's best to complete the structured test before transferring data.
Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result. If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result: If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result. If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.
The Accu-Chek Guide system benefits from strict Roche manufacturing requirements to provide advanced 10/10 accuracy for reliable results you can trust.1 1Data on file. [10/10 accuracy: 95% of measured glucose results shall fall within ±10 mg/dL of lab reference value for blood glucose concentrations <100 mg/dL and within 10% for blood glucose concentrations ≥100 mg/dL.]
Wireless Accu-Chek meters use low-energy Bluetooth technology, an advance in wireless communication that is ideal for situations in which the wireless signal only has to travel a short distance. Created for devices that need to run off a tiny battery for long periods, Bluetooth technology is used in activity trackers, heart rate monitors, sound amplifiers that act as an alternative to hearing aids and more.