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FAQ Listing

Visit the video page to watch the Setting Time and Date video. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode. Press and hold the On/Off button again until "set-up" appears in the display. Press and release the arrows to decrease or increase the hour. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
You may use rechargeable batteries. However, rechargeable batteries normally provide slightly lower power, so they may not provide as many tests per charge, and you may not be guaranteed a full 50 tests remaining when the battery icon appears.
Your batteries should last for approximately 1,000 tests.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Super Sani-Cloth® disposable, pop-up wipes are a convenient way to kill germs, and have been approved for cleaning and disinfecting the meter. You can buy them online from Amazon.com, Office Depot, Walmart and other retailers.
This meter uses Accu-Chek Aviva Plus test strips.
A control test using your meter's specific control solution ensures that you are performing tests correctly and receiving accurate results. Testing with control solution is much like a blood sugar check, except you fill the window on the test strip with a drop of control solution instead of blood. Run a control test: Before using your meter for the first time When you open a new vial of test strips If you leave the cap off the vial of test strips If you drop the meter Whenever your result does not agree with the way you feel Whenever you want to check the way you are performing your blood sugar checks If you have repeated a test, and the blood sugar result is still lower or higher than expected When you want to check the performance of the meter or test strips
The Accu-Chek Guide Me system uses Accu-Chek Guide test strips. It's simple to use the entire end—place a small drop of blood anywhere along the end of the test strip instead of on a tiny spot. In addition, it's simple to take just one strip. The spill-resistant SmartPack vial lets you take one and spill none.
The Accu-Chek Guide system benefits from strict Roche manufacturing requirements to provide advanced 10/10 accuracy for reliable results you can trust.1 1Data on file. [10/10 accuracy: 95% of measured glucose results shall fall within ±10 mg/dL of lab reference value for blood glucose concentrations <100 mg/dL and within 10% for blood glucose concentrations ≥100 mg/dL.]
Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result. If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result: If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result. If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.
The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek Connect diabetes management app and online portal.
Yes. The second step in the setup mode allows you to adjust the brightness by pressing the S button. Choose 1 of 3 brightness levels with the M button.