What happens if I use expired test strips with the Accu-Chek Guide meter?
Using test strips that are expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips that are not expired. The expiration date is printed on every vial of test strips.
What test strips does the Accu-Chek Guide meter use?
The Accu-Chek Guide system uses Accu-Chek Guide test strips. It's simple to use the entire end—place a small drop of blood anywhere along the end of the test strip instead of on a tiny spot. In addition, it's simple to take just one strip. The spill-resistant SmartPack vial lets you take one and spill none.
How do I code the Accu-Chek Aviva meter?
The Accu-Chek Aviva black meter does not need to be coded. If you have an Accu-Chek Aviva silver meter, once you've inserted a black code key, you never have to change it again. If you do not have a black code key, please contact Accu-Chek Customer Care.
What test strips does the Accu-Chek Aviva Connect meter use?
This meter uses Accu-Chek Aviva Plus test strips.
Can I use an Accu-Chek Softclix lancet more than once?
We strongly recommend the use of a new, sterile lancet every time you test. The tip of a new needle is sharp and precisely formed to ensure gentle lancing, but the tip can become dull or bent if used more than once. What's more, a new lancet is sterile and hygienic.
How do I change the Accu-Chek FastClix lancing device lancet drum?
Visit the video page and watch the 1-Click Lancing video to see how to set up, load and use the Accu-Chek FastClix lancing device. To change the drum, remove the black cap from the device by pulling it straight off. Insert a new drum—white end first—until it clicks into place. Replace the cap on the lancing device. The first lancet is ready to use.
What types of batteries are used in the Accu-Chek Guide meter?
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
How do I set or change the time and date on my Accu-Chek Aviva meter?
Visit the video page to watch the Setting Time and Date video. Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: Press and release the On/Off button to turn the meter on. The flashing test strip symbol appears. NOTE: If this is the first time your meter has been turned on, it will automatically enter the set-up mode, and "set-up" and the hour will flash on the display. Skip to Step 3 to change the time or, if the date and time are correct, press and hold the On/Off button to exit the set-up mode. Press and hold the On/Off button again until "set-up" appears in the display. Press and release the arrows to decrease or increase the hour. Press and release the On/Off button to set the hour. The minutes flash. Repeat steps 3 and 4 to set the minutes, AM/PM, month, day and year. The flashing field is the one you are changing. Once you set the correct time and date, press and hold the On/Off button until the flashing test strip symbol appears.
How do I set or change the time and date on my Accu-Chek Compact Plus meter?
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to your time zone. To change the time: With the meter off, press S to enter the set mode. When the beeper symbol is displayed with your current selection flashing, press S twice to reach the year with the last two numbers of the year flashing. Press M to change the year. Press S to set your selection. The 12-hour or 24-hour time format appears. Press M to change the time format. Press S to set your selection. The hour flashes. Press M to change the hour. If you select the 12-hour time format, continue to press M to select a.m. or p.m. Press S to set your selection. Repeat this process until the minutes, month and day are set. Once you set the correct time and date, press the test (on/off) button to turn the meter off.
What types of batteries are used in the Accu-Chek Aviva meter?
The meter uses one 3-volt lithium coin cell battery (type CR 2032) found in many stores.
How do I change the batteries in the Accu-Chek Guide meter?
To replace the batteries: Open the battery door on the back of the meter by pushing the tab in the direction of the arrow and pulling the door up. Release the old batteries by pressing the indicated button. Remove the old batteries. Slide the new batteries under the black tabs and indicated button, with + side facing up. Replace the battery door and snap it closed.
Can I transfer my data to the Accu-Chek Connect app from the Accu-Chek 360° app?
Yes. Just follow these steps to back up your data and then restore it to the new app. Open the Accu-Chek 360° app and e-mail a copy of your data to your own e-mail address. Select Settings. Select Data Sharing. Select Backup. Select E-mail for backup. Enter your e-mail address. Select Send. Delete the Accu-Chek 360° diabetes management app from your device. Download the Accu-Chek Connect app from Google Play. Open the e-mail you received on your mobile device. Open the attached file with the Accu-Chek Connect app to import your data. Note: If you save/e-mail your data during a structured test, the test data will be saved but the structured test will be inactive and cannot be restarted. It's best to complete the structured test before transferring data.