How do I code the Accu-Chek Aviva meter?
The Accu-Chek Aviva black meter does not need to be coded. If you have an Accu-Chek Aviva silver meter, once you've inserted a black code key, you never have to change it again. If you do not have a black code key, please contact Accu-Chek Customer Care.
What test strips does the Accu-Chek Guide meter use?
The Accu-Chek Guide system uses Accu-Chek Guide test strips. It's simple to use the entire end—place a small drop of blood anywhere along the end of the test strip instead of on a tiny spot. In addition, it's simple to take just one strip. The spill-resistant SmartPack vial lets you take one and spill none.
What happens if I use expired test strips with my Accu-Chek Aviva meter?
Using test strips that are expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips that are not expired. The expiration date is printed on every vial of test strips.
How do I code the Accu-Chek Nano meter?
There's no need to code the meter, so you have fewer steps in testing.
How should my Accu-Chek Guide meter checks compare with lab results?
Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result. If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result: If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result. If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.
Do I have to buy a separate computer cable for the Accu-Chek 360° reader?
A USB cable to connect the reader to your computer is included with the CD package. You can buy a replacement or extra cable, if you need it.
How do I set or change the time and date on my Accu-Chek Compact Plus meter?
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to your time zone. To change the time: With the meter off, press S to enter the set mode. When the beeper symbol is displayed with your current selection flashing, press S twice to reach the year with the last two numbers of the year flashing. Press M to change the year. Press S to set your selection. The 12-hour or 24-hour time format appears. Press M to change the time format. Press S to set your selection. The hour flashes. Press M to change the hour. If you select the 12-hour time format, continue to press M to select a.m. or p.m. Press S to set your selection. Repeat this process until the minutes, month and day are set. Once you set the correct time and date, press the test (on/off) button to turn the meter off.
What types of batteries are used in the Accu-Chek Aviva Connect meter?
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Can I use an Accu-Chek FastClix lancet more than once?
We strongly recommend the use of a new, sterile lancet every time you test. The tip of a new needle is sharp and precisely formed to ensure gentle lancing, but the tip can become dull or bent if used more than once. What's more, a new lancet is sterile and hygienic.
Can the first drop of blood be used for blood sugar testing with the Accu-Chek FastClix lancing device?
Yes. The first drop of blood can be used for blood sugar checks.
How do I set up auto-generated texts with the Accu-Chek Connect system?
You'll find step-by-step how-to videos in the Support section.
What Accu-Chek products can be used with Accu-Chek 360° software?
The Accu-Chek 360° system is compatible with: Accu-Chek Guide blood glucose meter Accu-Chek Nano blood glucose meter Accu-Chek Aviva blood glucose meter Accu-Chek Aviva Connect blood glucose meter Accu-Chek Aviva Expert blood glucose meter Accu-Chek Compact Plus blood glucose meter Accu-Chek Spirit Combo and Accu-Chek Spirit insulin pumps Accu-Chek Smart Pix reader