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FAQ Listing

Yes. The second step in the setup mode allows you to adjust the brightness by pressing the S button. Choose 1 of 3 brightness levels with the M button.
The meter is compatible with all Accu-Chek data management tools, including the Accu-Chek Connect diabetes management app and online portal.
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
Download the Owner's Booklet for your meter.
The meter's full-color display provides instructions for dealing with most challenges you might come across. You can also download the Owner's Booklet for your meter.
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to match your time zone or, if you live in a state that observes daylight saving time, to reflect the time change. To change the time: From the main menu, select Settings and press the enter key. Select Time/Date and press the enter key. Select the Time entry field and press the enter key. Set the Hour and press the enter key. Set the Minutes and press the enter key. If Time Format is 12 hr, select am or pm and press the enter key. To save the changes and return to the Settings Menu screen, select Save. Changing the date is a similar process. Simply select the Date entry field in step 3 and set the day, month and year.
A control test using your meter's specific control solution ensures that you are performing tests correctly and receiving accurate results. Testing with control solution is much like a blood sugar check, except you fill the window on the test strip with a drop of control solution instead of blood. Run a control test: Before using your meter for the first time When you open a new vial of test strips If you leave the cap off the vial of test strips If you drop the meter Whenever your result does not agree with the way you feel Whenever you want to check the way you are performing your blood sugar checks If you have repeated a test, and the blood sugar result is still lower or higher than expected When you want to check the performance of the meter or test strips
The drum of 17 preloaded test strips eliminates struggling with containers and test strips each time. The system sets a new standard in convenience by: Advancing and ejecting diabetes test strips automatically, eliminating the need to handle individual test strips Integrating diabetes test strips into a load-and-go drum, so you don't need to carry a separate container Visit the video page to watch the Inserting the Test Strip Drum video.
Your computer system must have at least: IBM® and Intel®-compatible PC; 600 MHz or higher Pentium®-compatible processor 256 MB RAM; 600 MB of available hard drive space Windows® 7, 8 or 10, Windows Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003 CD-ROM drive; keyboard and mouse or compatible pointing device; available USB port Minimum display resolution of 1024 x 768; 16-bit colors
Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result. If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result: If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result. If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.
Rest assured, Accu-Chek products are still covered by Medicare Part B.1 To preserve your choice and ensure you're not switched to a low-quality product, ask your healthcare provider to always write a branded prescription for Accu-Chek test strips. Click here for more details. 1Coverage may vary based on your condition and other factors.
Lancing devices, meter accessories, data management products and control solutions are available through our online store. Accu-Chek blood glucose monitoring systems and test strips are available through most major retailers.