Can I use an Accu-Chek FastClix lancet more than once?
We strongly recommend the use of a new, sterile lancet every time you test. The tip of a new needle is sharp and precisely formed to ensure gentle lancing, but the tip can become dull or bent if used more than once. What's more, a new lancet is sterile and hygienic.
What do I need to run the Accu-Chek 360° system?
Your computer system must have at least: IBM® and Intel®-compatible PC; 600 MHz or higher Pentium®-compatible processor 256 MB RAM; 600 MB of available hard drive space Windows® 7, 8 or 10, Windows Vista™, some installations of Windows® XP with Service Pack 3, or Windows Server® 2012, 2008 R2, 2008 or 2003 CD-ROM drive; keyboard and mouse or compatible pointing device; available USB port Minimum display resolution of 1024 x 768; 16-bit colors
How do I connect my Accu-Chek Aviva Connect meter to the app and the online portal?
Visit Accu-Chek Assist: Start My Meter for step-by-step instructions on getting the app, pairing your device to the app, texting results and using the online portal. You can also view how-to videos in the Support section.
What happens if I use expired test strips with my Accu-Chek Aviva meter?
Using test strips that are expired can cause your results to be inaccurate. If your test strips have expired, throw them away and begin using a new vial of strips that are not expired. The expiration date is printed on every vial of test strips.
What test strips does the Accu-Chek Aviva meter use?
This meter uses Accu-Chek Aviva Plus test strips.
What test strips does the Accu-Chek Guide meter use?
The Accu-Chek Guide system uses Accu-Chek Guide test strips. It's simple to use the entire end—place a small drop of blood anywhere along the end of the test strip instead of on a tiny spot. In addition, it's simple to take just one strip. The spill-resistant SmartPack vial lets you take one and spill none.
Is the time and date or memory lost when the batteries are removed from the Accu-Chek Nano meter?
No. All test results, diary information, and settings are saved in the meter memory when the batteries are replaced.
What types of batteries are used in the Accu-Chek Aviva Connect meter?
The meter uses 2 3-volt lithium coin cell batteries (type CR 2032) found in many stores.
How do I set or change the time and date on my Accu-Chek Compact Plus meter?
Your meter comes with the batteries already installed and a preset time and date. You may need to change the time to your time zone. To change the time: With the meter off, press S to enter the set mode. When the beeper symbol is displayed with your current selection flashing, press S twice to reach the year with the last two numbers of the year flashing. Press M to change the year. Press S to set your selection. The 12-hour or 24-hour time format appears. Press M to change the time format. Press S to set your selection. The hour flashes. Press M to change the hour. If you select the 12-hour time format, continue to press M to select a.m. or p.m. Press S to set your selection. Repeat this process until the minutes, month and day are set. Once you set the correct time and date, press the test (on/off) button to turn the meter off.
What parts of the Accu-Chek Aviva meter should be cleaned and disinfected?
Be sure to clean the areas around slots and openings, while being careful not to get any moisture in them. You should also wipe down the entire meter surface, including the meter display.
How should my Accu-Chek Guide meter checks compare with lab results?
Your blood glucose can change quickly, especially after eating, taking medication or physical activity. If you test yourself in the morning, then go to your healthcare professional's office for a blood glucose test, your results will probably not match, even if you are fasting. This is typically not a problem with the meter, it just means that time has elapsed and your blood glucose has changed. If you want to compare your meter result to the laboratory result, you must be fasting. Take the meter to your healthcare professional's office and test yourself by fingerstick within 5 minutes of having blood drawn from your arm by a healthcare professional. Keep in mind that the laboratory uses different technology than the meter and that blood glucose meters for self-testing generally read somewhat lower than the laboratory result. If you are fasting and you do a fingerstick test within 5 minutes of having your blood drawn, here are the general guidelines to compare the meter result to the laboratory result: If your blood glucose is below 75 mg/dL, your results generally should fall within ±15 mg/dL of the laboratory result. If your blood glucose is equal to or over 75 mg/dL, your results generally should fall within ±20% of the laboratory result.
Should I clean my Accu-Chek FastClix lancing device?
During normal testing, any lancing device may come in contact with blood. For this reason, it is important to keep the lancing device clean and disinfected. To clean and disinfect without damaging the lancing device, follow these procedures carefully: Remove the lancet drum before cleaning and disinfecting the lancing device. Clean and disinfect the lancing device once per week or when it has visible signs of dirt or other material. Clean and disinfect the lancing device before allowing anyone else to handle the lancing device, for instance, if you have someone assisting you. Do not allow anyone else to use your lancing device to obtain their blood sample. Use Super Sani-Cloth® (available at Amazon.com, Office Depot, Walmart and other retailers) to clean the lancing device. Do not use any other cleaning or disinfecting solutions, as it could result in damage to the lancing device. You might notice a slight discoloration of the lancing device after multiple cleanings. This does not affect the functionality of the device. The entire lancing device surface and cap can be cleaned and disinfected. Here's how: Wash your hands thoroughly with soap and water. Wipe the entire lancing device surface with Super Sani-Cloth. Make sure that no liquid enters any opening, as it could damage the lancing device. Remove and wipe the inside of the cap. Dry the lancing device and cap with a soft cloth or gauze. Make sure that no solution is seen in any opening. Repeat these steps with a new Super Sani-Cloth to fully disinfect the lancing device. Wash your hands thoroughly with soap and water.